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82: Water Nerd’s Guide to Design Thinking

Stacy Landreth Grau, Ph.D. is a Professor of Entrepreneurship & Innovation Practice at the Neeley School of Business and Director, IdeaFactory at Texas Christian University (TCU). Her specialty is design thinking/human centered design, where she has developed several courses and workshops at TCU for both Neeley and IdeaFactory. She is one of the founders of…

81: Water Nerd’s Guide to the Art of Great Storytelling

Dr. Tobin Redwine grew up on a farm in Lazbuddie, a rural community in Northwest Texas. After serving as the Texas FFA President in 2003-2004, he earned a Bachelor of Science in Agricultural Leadership and Development at Texas A&M University in 2008. While there he developed an affinity for ugly shirts and cheesy jokes. He…

80: Water Nerd’s Guide to Leadership and the Power of Yes

Mark Poling is the Business Strategy and Performance Systems Director for Clean Water Services and has more than 35 years of experience working for utilities; serving in a management role for more than 25. Mark is a Past President of the Pacific Northwest Clean Water Association and currently serves on the Water Environment Federation Board…

79: Water Nerd’s Guide to Putting the Love Back in Gov

Dr. Sarah Martin is currently Director of Health Solutions at mySidewalk–a technology firm specializing in making local government data effectively inform policymaking. She was previously the Deputy Director of the Kansas City, Missouri Health Department where she oversaw the Department’s initiatives to influence the social and economic policies that shape health inequities. Prior to her…

78: Water Nerd’s Guide to Communicating to Your Customers’ Lizard Brain

Karen DeBaker serves as Communications and Marketing Manager for Clean Water Services — the water resources management utility serving more than 600,000 residents of Oregon’s Tualatin River Watershed in the Portland-metro area. Karen joined Clean Water Services in 2000 and she has led the District’s marketing, communications and public education programs since 2007. Karen is…