026: Why Emotional Intelligence is the Key to Innovation and Leadership in an Organization

Sarah Zink is on a mission to teach people how to discover and use their ‘superpowers’ to be more productive, profitable and powerful. As a multi-dimensional businesswoman and a “multi-preneur” with a background in education, psychology, and community development, Sarah uses her education and experience to work with individuals, businesses, corporations and municipalities across the country to increase effective communication, develop emotional intelligence and escalate productivity.

Sarah is an active consultant, coach and trainer, working with global clients such as Amway, Nexen Petroleum (Energy), Pearson Publishing, and Texas Instruments, as well as local companies such as Texas Health Resources, and the Cities of Fort Worth, Arlington and Mansfield, as well as many others. She is also a seasoned speaker, author, radio show host and video blogger. She was recognized in 2015 as a ‘Great Women of Texas’ by the Fort Worth Business Press.

Top Takeaways:

Don’t let the word ‘emotion’ scare you. This isn’t a Rom-Com. Building your emotional intelligence is key to growing your organization and most importantly your own leadership skills.  Today we chat about:

  • Your ‘lizard brain’ and its role in your response to fight, flight, freeze, or faint.
  • Ways to improve your own emotional intelligence
  • Signs that someone you know, including yourself, may be lacking emotional intelligence
  • During the first 90-seconds to 18-minutes when something new gets dropped on you, your adrenal glands start going, oxygen supplies decreases to your brain and your IQ score can actually drop up to 30 points.

Resources:

Women Who Run With The Wolves

The Myth of Male Power

A Passion for Leadership

You Are a Badass

20 Tips for Power Chicks

Sponsor:

Utilities can now automate leak alerts with Dropcountr – the customer portal built for water utilities. Dropcountr helps customers manage their water use and avoid unwanted usage with leak alerts. The team works with the utility to set automated burst and continuous usage thresholds for their users, to help them avoid bill surprises, reduce customer calls and improve customer satisfaction. The leak alerts run in the background, your team never needs to think about them – it’s kind of like magic. Find out more about Dropcountr and the work they’re doing at theh2duo.com/dropcountr.

Show notes:

[4:16] Sarah breaks down emotional intelligence (EQ).

[5:24] Why is EQ so important to the success of an organization?

[12:14] Response to change is different for everyone.

[13:39] Effective communication is a key element of successful change management.

[16:40] How do I know if I am emotionally intelligent? Sarah gives examples of low EQ.

[23:00] Sarah gives action items you can implement to grow your EQ.

[25:59] Learn to label your feelings with Dr. Gloria Wilcox’s Feeling Wheel.

[28:55] The practice of mindfulness.

[31:00] Starting with self-awareness.

[33:59] Sarah describes what emotional self-management tips she gives to clients beyond the theory.

[35:30] The three biggest words that matter in any difficult circumstance.

[38:44] Disappointment and unhappiness impacts your productivity the most at work.

[41:17] Look at the role we play in the situation.

[42:07] Sarah talks about honing in on EQ, empathy, and social dynamics helps you be better managers and leaders.

[45:54] The most overlooked communication strategy.

[47:28] EQ doesn’t mean fluff, touchy-feely, or hugging kittens. Mastering your EQ can make you more powerful.

[49:01] Hope is not a strategy.

[52:21] Employees at all levels need to learn relationship management.

[53:35] Dealing with conflicts in the workplace.

[59:49] Face-to-face conversations make the most forward progress.

[1:00:34] Sarah touches on the “good ol boys club”.

[1:05:01] I’m concerned about companies that don’t think emo IQ is important. Tell me why it isn’t important. The tool that can help each individual employee retake their personal power and how they deal with other people. How could that not be important?

[1:05:43] If we begin to retake our power and our personal responsibility, I’m more concerned with companies that don’t think emotional intelligence is important.

[1:05:53] Arianne kicks off the “lightning round” of questions: Sarah’s favorite book, what drives her productivity and her one call to action.


Please consider rating the podcast with 5 stars and leaving a one- or two-sentence review in iTunes or on Stitcher.  This helps tremendously in bringing the podcast to the attention of others. We give a shoutout to everyone who rates the podcast with 5 stars in future episodes.

Give us some love on Twitter by tagging us @THE_H2duO or by using the #WaterInRealLifePodcast

If you know someone you think would benefit, please spread the word by using the share buttons on this page.

Thank you for sharing some of your time with us. We know how precious those minutes are. Share your story, you never know who needs to hear it and remember, “Those who tell the stories, rule the world.”

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, I will receive an affiliate commission. Regardless, I only recommend products or services I use personally and believe will add value to my readers. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

Leave a Comment